Native Notes

Host Alexa Kade sat down with the American Society of Association Executives' Chief Information and Engagement Officer Reggie Henry! We were fortunate to form a friendship with Reggie when ASAE partnered with Clowder to bring their members their first year-round engagement app. As someone very familiar with the importance of mobile, Reggie has great insight to share on the organization's evolving member experience and path to modernization. 

We virtually sat down with HeySummit's CEO Robert Gelb for a discussion on what goes into building successful virtual events, how they have evolved since the start of the pandemic, how our mobile platform complements their services, and more!

Recently we had special guest Brenda Faught from the Texas Retired Teachers Association join our Client Success Team to discuss the TRTA app and its promotional and content strategies, how they've utilized the app for events, and how well their older demographic has adopted their mobile features. Watch now!

Our VP of Client Success Alexa Kade sat down with Association Analytics for a webinar that focused on the importance of driving member engagement through mobile-first communication and turning insights from your mobile data into actionable decisions for your association. Check it out here.

If it’s one thing this pandemic has shown us, it’s the power of adapting to unforeseen circumstances. Throughout the course of last year, organizations were scrambling to adjust to a new normal when it came to hosting events through a virtual setting. Now it has become the expectation. The key element to a successful virtual event is the amount of attendee engagement that's brought about both during and after. While many organizations are discovering that going virtual now makes it possible to include a larger audience, the biggest question in need of addressing is how do they keep their attendees drawn in for the entire event? 

Welcome back to Clowder Convos! 🎉

Host Alexa Kade is excited to return after a long hiatus. She's joined by Billy Barnes, Sean Cirone and Sean Moriarty from the Clowder Sales Team to discuss what their experiences have been over the last year as they've spoken with many organizations throughout the pandemic on their plans for mobile. They share insight on what's either holding organizations back or finally pushing them towards making the leap to a dedicated membership app.

As email traffic continues to grow, one might think open rates would follow suit. The average American receives 80-100 emails per day - but who has time to open that many emails every day? This overload causes important messages to get lost, accidentally deleted, or just plain forgotten. Open rates have been on a decline over the last few years and utilizing this channel as a stand-alone communication strategy has now become outdated. Organizations should be continually evolving as ongoing technology advancements are enhancing the ways in which people are receiving information. Your members are looking for that experience. In order to increase the likelihood of your members not only staying up-to-date with your industry content, but also remaining engaged with your organization, a more efficient form of communication is what’s needed. In today’s mobile-first world and on-demand economy, it’s the usage of push notifications that help to cut through the noise of constant emailing. 

2020 was… rough to say the least. Professionals throughout all industries were thrown numerous unforeseen challenges. Association members leaned heavily on their trusted organizations for guidance and resources to help them navigate the uncertainties. There were associations that succeeded in providing the necessary value during their members’ time of need, and there were those that did not meet the moment… and people took note. When cancellations and the need to distance began to affect connectivity, it was technology that became the glue for keeping communities intact. Because of this, what 2020 should have taught associations is the importance of meeting modern technology demands.

New year, new technology! Kicking 2021 off with our first webinar of the year next Wednesday @ 2 PM. Participants can earn 1 CAE credit. Register here! 

Your organization may be kicking itself for not going mobile sooner - like pre-pandemic times sooner. Or maybe after debating whether or not it's needed, the idea of mobile has just been sitting on the back burner for awhile. Regardless of what stage you’re in, it’s important to understand what it really means to take your membership and make it mobile.