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The Art of Keeping Members Hooked: 6 Strategies to Drive Mobile App Engagement

5 min read

12 March 2024

The Importance of Mobile App Engagement

Mobile apps have become an integral part of our lives. In fact, people spent 3.8 trillion hours on mobile apps in 2022, according to Whether it's for entertainment, productivity, or staying connected, we rely on mobile apps to enhance our daily experiences. However, with millions of apps available in app stores, it's becoming increasingly challenging for app developers to capture and retain users' attention. This is where mobile app engagement plays a crucial role. Mobile app engagement refers to the level of interaction and involvement users have with an app. It goes beyond just downloads and installations; it focuses on how users interact with the app, how often they use it, and how long they stay engaged. 


Understanding User Behavior in Mobile Apps

To effectively drive mobile app engagement, it's essential to understand user behavior within mobile apps. Users have unique preferences, habits, and expectations when it comes to using mobile apps. By gaining insights into their behavior, app developers can tailor their strategies to meet those expectations and keep users hooked. Some common user behaviors to consider include: 

  • Frequency of app usage: How often do users open the app? Do they use it daily, weekly, or sporadically? Understanding the frequency of app usage can help developers identify patterns and design strategies to keep users engaged on a regular basis.
  • Time spent in the app: How much time do users spend in the app during each session? Longer sessions indicate higher engagement levels. Developers can analyze this data to identify features that are most appealing to users and optimize their app accordingly.
  • App abandonment rate: What percentage of users download the app but never use it again? Identifying the reasons for app abandonment can help developers improve user onboarding processes and address any issues that may be driving users away.

6 Strategies to Increase Mobile App Engagement

Now that we have a better understanding of user behavior in mobile apps, let's explore some strategies to increase mobile app engagement and keep your members hooked.

Strategy #1: Cater to Your Members Needs

One of the most effective ways to drive mobile app engagement is through personalization and customization. Users appreciate apps that cater to their individual needs and preferences. By offering personalized content, recommendations, and experiences, developers can create a sense of ownership and make members feel more connected to the app. Some ways to implement personalization and customization include:
  • Customizable user profiles: Allow members to maintain their personalized profiles, upload profile pictures, generate their virtual QR business card and customize their settings.
  • Tailored content: Target members based on integrated CRM data to deliver personalized content recommendations based on users' interests, preferences, and behavior.
  • Personalized app experience: Allow users to align their push notifications and content preferences to match their desired level of engagement.

Strategy #2: Create Your Own Private Social Network

Building a sense of community within your app can significantly increase member engagement. By creating a private social network within your app, members can connect with like-minded individuals, share experiences, and engage in meaningful discussions. Some features to consider incorporating into your app for community building include:

  • News feed: Provide a centralized place for users to discover and engage with content shared by other users.
  • Direct messaging: Enable users to have private conversations with each other, fostering personal connections and deeper engagement.
  • Group messaging and forums: Create spaces for users with common interests to interact, share ideas, and collaborate.
  • Polls: Spark curiosity and engagement with your users by asking poll questions to gain feedback and learn member preferences.

Strategy #3: Leverage Push Notifications the Right Way

Push notifications and in-app messaging are powerful tools to grab users' attention and bring them back to your app. When used strategically, they can effectively drive mobile app engagement. Here are some best practices for leveraging push notifications and in-app messaging:

  • Personalization: Tailor notifications and messages based on users' preferences, behavior, and location.
  • Timeliness: Send notifications at the right time to maximize their impact. For example, remind users about upcoming events or send personalized offers when they are most likely to engage.
  • Relevance: Ensure that notifications and messages are relevant to users' interests and needs. Avoid sending generic or spammy messages that can annoy users.

Strategy #4: Offer Value to Your Members Through Sponsorships & Ads

Monetizing your app can not only drive revenue but also enhance user engagement if done thoughtfully. Mobile sponsorships and advertising can provide opportunities to generate non-dues revenue while offering value to your users. Here are some strategies to consider:

  • In-app advertising: Display targeted ads within your app that align with users' interests and preferences. Ensure that ads are not intrusive or disruptive to the user experience.
  • Mobile sponsorships: Partner with relevant brands and organizations to offer sponsored content, exclusive promotions, or discounts to your users.

Strategy #5: Analyze & Measure Mobile App Engagement

To continuously improve mobile app engagement, it's crucial to analyze and measure the effectiveness of your strategies. By tracking key metrics and analyzing user behavior, you can identify areas of improvement and make data-driven decisions. Some metrics to consider tracking include:

  • Retention rate: Measure how many members continue to use your app over time. A high retention rate indicates strong engagement.
  • Interactions: Monitor how many members are viewing and interacting with your content. This will help you focus on the content that matters the most to your audience and will lead to increased engagement.

Strategy #6: Solicit User Feedback for Continuous Improvement

Listening to user feedback is essential for maintaining high levels of engagement. Regularly seek input from your users through surveys, reviews, or feedback forms, and actively respond to their suggestions and concerns. By incorporating user feedback into your app's development roadmap, you can continuously improve the user experience and keep users engaged.

Creating a Valuable & Engaging Mobile App Experience

Driving mobile app engagement is a continuous process that requires a deep understanding of user behavior, personalization, community building, strategic messaging, and continuous improvement. By implementing the strategies discussed in this article and learning from successful case studies, you can take your mobile app engagement to new heights. Remember, keeping users hooked is not just about attracting new users; it's about creating a valuable and engaging experience that keeps them coming back for more.

Connect your member community year-round with the Clowder mobile engagement app and watch your app engagement soar, request a demo today.

Written by Debbie Willis

Debbie Willis is the VP of Global Marketing at ASI, with over 20 years marketing experience in the association and non-profit technology space. Passionate about all things MarTech, Debbie has led countless website, SEO, content, email, paid ad and social media marketing strategies and campaigns. Debbie loves creating meaningful content to engage and empower association and non-profit audiences. Debbie received a Bachelor of Business Administration in Marketing Information Systems from James Madison University and a Masters of Business Administration in Marketing from The George Washington University. Debbie is a member of Sigma Sigma Sigma sorority, American Society of Association Executives and dabbles in photography.

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